Terms & Conditions

1. Acceptance of Terms

By accessing and using our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, you may not use our services.

2. Service Description

Our service provides luxury transportation with professional chauffeurs. Bookings are subject to availability and confirmation by our team.

3. Booking and Payment

All bookings must be made through our website, app, or authorized agents. Payment must be completed at the time of booking unless otherwise stated. Accepted payment methods include major credit cards, debit cards, and other specified payment platforms.

4. Cancellations and Refunds

Bookings can be canceled up to the specified timeframe prior to the scheduled service for a full refund. Cancellations made after this period may incur charges or no refund. Eligible refunds will be processed within the stated business days.

5. User Responsibilities

You must provide accurate booking details, including pick-up location, time, and contact information. You are responsible for any damage to the vehicle caused by you or your party during the service.

6. Chauffeur and Vehicle Policy

Our chauffeurs reserve the right to refuse service if passengers are intoxicated, abusive, or violate safety protocols. Vehicle preferences are subject to availability.

7. Liability

We are not liable for delays caused by traffic, weather, or other unforeseen circumstances. Our maximum liability in case of service failure is limited to the cost of the booking.

8. Prohibited Uses

Services cannot be used for illegal activities, transportation of prohibited items, or endangering the safety of passengers or the chauffeur.

9. Privacy Policy

Your personal information will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and store your data.

10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon posting on our website.

11. Governing Law

These Terms & Conditions are governed by the laws of your country or state, and any disputes will be resolved in the courts of the specified jurisdiction.